Thank you so much for these list of helpful tips. I am a writer and an artist and I think that your list is valid also for me. Especially, when I interview a client because he/she asks me to write a commercial article/storytelling about a product, an idea, a brand history, etc… It’s nice to recognize that I used most of this tips by instinct and thanks to my high capacity of empathy. In the end, your list validates to myself my way of interacting with clients.